Help centre
Orders
Creating an order, understanding the rate window, finding a receipt.
4 articles in this category
- 01
How does creating an order work?
You quote, you add the beneficiary, you get a deposit address. The rate freezes at creation.
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How long does my rate stay firm?
Fifteen minutes for a volatile asset, thirty for a stablecoin, from order creation.
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Can I cancel an order I already created?
Yes, as long as no deposit has landed. After a deposit, the operation continues or a return is offered.
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Where are my receipt and operations export?
On each order’s detail page for the receipt, and in the history section for the full export.
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