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Verification
Expected documents, causes of refusal, timing, source of funds.
4 articles in this category
- 01
Which documents are accepted?
A valid official identity document, and depending on the tier a recent proof of address.
Read the article - 02
My verification was refused, why?
In the vast majority of cases for a physical reason: an unusable photo or an out-of-date document.
Read the article - 03
How long does verification take?
Minutes when automated. A few business hours if a manual review is triggered.
Read the article - 04
Why am I asked for source of funds?
Above certain amounts it is a legal obligation, not an individual suspicion.
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