文件内容
为什么需要验证
将数字资产转换为法定货币,是资金离开区块链并进入银行系统的时刻。这正是反洗钱规则所监控的操作,也是严肃的服务不能跳过它的原因。
验证追求三个不同的目标,值得区分开来:确认您是您所声称的那个人,检查您是否受到限制性措施的影响,并确保转换的资金在您告知我们的情况下具有合理的来源。
这些检查会拖慢您的速度。我们不会假装不是这样,也不会把它们包装成一种服务。我们能做的是让它们适度、可预测且清晰:门槛是公开的,对每个人都一样,您事先知道会被要求什么。
各等级一览表
所需等级取决于在滚动${TIER_WINDOW_DAYS}天窗口内累计转换的金额,而非单笔交易。因此,将一笔金额分成多笔订单不会改变所达到的等级——而一系列略低于门槛的订单本身,就是我们的监控规则能够检测到的信号。
| Tier | Cumulative ceiling | What is required | Decision |
|---|---|---|---|
| 0 — Quote only | No deposit possible | No personal data: quoting is public and creates no account. | Immediate |
| 1 — Light verification | €1,000 | Email address confirmed by single-use link. Phone number confirmed by one-time code. Declared first name, last name, date of birth and country of residence. Screening of the declared name against sanctions and politically exposed person lists. | About 2 minutes |
| 2 — Standard verification | €15,000 | Valid government-issued ID: passport, national identity card or residence permit. Liveness check: a short video capture proving the person in front of the lens is the one on the document. Automated document authenticity check (security features, machine-readable zone, field consistency). The payout beneficiary name must match the verified name. | About 12 minutes |
| 3 — Enhanced verification | €100,000 | Proof of address less than three months old: utility bill, tax notice or bank statement. Source-of-funds declaration with supporting evidence: payslips, sale agreement, exchange statement, acquisition history. Deposit address analytics: exposure to risky services, mixers, sanctioned entities. A compliance analyst signs off the file before the first payout at this tier. | 1 business day |
| 4 — Deep review | Case by case | Compliance interview and detailed source-of-wealth questionnaire. For a legal entity: articles, registry extract, ownership chain and ultimate beneficial owners. Ceiling and conditions set case by case, reviewed periodically. | Human review, no automation |
Tier 0 — Quote only
Compute a net amount, compare rails, read the limits. No deposit can be received at this tier.
- No personal data: quoting is public and creates no account.
| Cumulative ceiling | Decision time | Handling |
|---|---|---|
| No deposit possible | Immediate | Automated, human review on request |
Tier 1 — Light verification
A first order to a beneficiary in your own name, up to the tier’s rolling 30-day cumulative ceiling.
- Email address confirmed by single-use link.
- Phone number confirmed by one-time code.
- Declared first name, last name, date of birth and country of residence.
- Screening of the declared name against sanctions and politically exposed person lists.
| Cumulative ceiling | Decision time | Handling |
|---|---|---|
| €1,000 | About 2 minutes | Automated, human review on request |
Tier 2 — Standard verification
All rails open in your country, up to the tier’s rolling 30-day cumulative ceiling.
- Valid government-issued ID: passport, national identity card or residence permit.
- Liveness check: a short video capture proving the person in front of the lens is the one on the document.
- Automated document authenticity check (security features, machine-readable zone, field consistency).
- The payout beneficiary name must match the verified name.
| Cumulative ceiling | Decision time | Handling |
|---|---|---|
| €15,000 | About 12 minutes | Automated, human review on request |
Tier 3 — Enhanced verification
High amounts and deposits coming from a documented third-party counterparty.
- Proof of address less than three months old: utility bill, tax notice or bank statement.
- Source-of-funds declaration with supporting evidence: payslips, sale agreement, exchange statement, acquisition history.
- Deposit address analytics: exposure to risky services, mixers, sanctioned entities.
- A compliance analyst signs off the file before the first payout at this tier.
| Cumulative ceiling | Decision time | Handling |
|---|---|---|
| €100,000 | 1 business day | Systematic human review |
Tier 4 — Deep review
A negotiated, contracted ceiling, with a named compliance point of contact.
- Compliance interview and detailed source-of-wealth questionnaire.
- For a legal entity: articles, registry extract, ownership chain and ultimate beneficial owners.
- Ceiling and conditions set case by case, reviewed periodically.
| Cumulative ceiling | Decision time | Handling |
|---|---|---|
| Case by case | Human review, no automation | Systematic human review |
我们接受哪些证明材料
身份证明文件
- 有效护照:各地均接受,且其自动读取最为可靠。
- 国民身份证:接受,需提供正反两面。
- 居留许可:若带有照片和机器可读区,则接受。
- 驾驶执照:仅在作为官方身份证明文件的国家接受。
地址证明
- 三个月内的能源、水或固定电话账单。
- 当前或上一年度的税务通知或纳税证明。
- 三个月内的银行对账单,显示姓名和地址。金额可涂黑。
- 有效的房屋保险凭证。
法人实体
公司不能像个人一样进行验证。所需文件包括三个月内的注册摘录、最新的公司章程、直至持有超过25%的实际受益人的所有权链条,以及法定代表人和每位已识别的实际受益人的身份验证。
收款银行账户必须为公司名下。向董事个人账户的付款将被拒绝,无论所有权结构如何。
拒绝、申诉和复审
验证失败并非最终结果。在大多数情况下,问题出在采集质量上,第二次尝试就足够了。您有三次自动尝试机会;超过三次后,文件将转至人工审核,而非被阻止。
人工审核后发出的拒绝会附上原因,除非法律禁止我们披露。您可以通过提供新材料要求复审:复审将由做出决定的人以外的其他人进行。
您的文件会如何处理
文件图像和活体检测数据在静态时加密,与账户数据隔离,仅合规人员可访问。对验证文件的每次访问都会记录操作人员身份和时间戳。
保留期为业务关系结束后的五年:这是反洗钱规则的要求,无法根据您的要求缩短。到期后自动删除。详情请参阅隐私政策。
关于验证文件的问题
切勿通过电子邮件发送身份证明文件。支持人员将引导您使用验证流程的加密渠道,这是上传文件的唯一途径。
[email protected]版本历史
| 版本 | 最后更新 | Nature of the change |
|---|---|---|
| 1.0.0 | 2 September 2026 | 文件首次发布。 |
稳定锚点:每个部分都带有不会更改的标识符。您可以通过直接链接引用条款。